CUSTOMER SUPPORT CALL 1-800-585-2791 or

Our Policies, Terms, Privacy and Legal Statement

Shipping

Any order placed before 2 p.m. E.S.T. will be shipped out the same business day; otherwise, it will ship the next business day.  We ship orders Monday - Friday, excluding holidays.  You will receive an email with tracking information the evening that your order ships.  You can track your order via www.usps.com or www.ups.com.

Domestic orders will arrive in 1-5 business days from the time the order was placed, depending on the option selected at checkout. We offer domestic shipping via United States Post Office and UPS.

Orders to Canada will arrive in 2-10 business days when priority mail is selected and 2-5 weeks when first class mail is selected from the time the order was placed (this does not include the amount of times it may take to be processed through customs as we can not control that).

For orders outside the United States, we offer UPS Express shipping, and USPS First Class and Priority shipping options.

UPS requires an address that is not a PO box, so if you do order UPS, be sure to not have it shipped to a PO box.  If you do, then we will change your shipping to USPS Express International, which may add a couple of days to your shipping time.  Also, UPS does not deliver on Saturdays, so if your order is shipped via UPS Next Day shipping on a Friday, it will not arrive on Saturday, but will arrive the next business day on Monday.

International Customers

We ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country, and are sometimes enforced differently depending on the particular import office or customs agent who processes your shipment. We make no representations or guarantees that importing or consuming HCG is legal in your country and it is your responsibility to ensure that it is. You the customer are responsible for any additional charges, taxes, fees, or duties. In the case that your shipment is denied entrance into the country, our normal refund policies apply - that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.

Returns/Exchanges

We pride ourselves on our customer service and we are confident in the quality and safety of our product, so we offer a 30-day 100% money back guarantee on all our products. To return any product, simply email us at support@easyhcg.com within 30 days from the date of purchase with your order number and reason for your return. We ask that you ship the product back to us, and upon receipt, we will refund the purchase price (minus shipping and handling), no questions asked. Of course, if you have any question or doubt about HCG or the HCG diet, we will do everything in our power to make it right or resolve your concerns first, if possible. We offer unlimited customer support by phone (1-800-585-2791), email (support@easyhcg.com), chat (the Live Support link on the left of our webpage), or our facebook page: www.facebook.com/easyhcg. We are committed to your dieting success and will do everything in our power to help you succeed.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, as well as infromation collected when a purchase is made, and aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review, to communicate order and shipping updates to cusotmers, improve the content of our Web page, customize the content and/or layout of our page for individual consumers and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Legal Disclaimer

The information provided by EasyHCG.com is not intended to treat or cure any disease or to offer any specific diagnosis to any individual. The information provided by EasyHCG.com is offered as-is, without warranty and the reader assumes all risks from using the information or products sold herein. EasyHCG.com disclaims any and all liability from the information provided and all information, including health, medical, physiological or other. The EasyHCG.com web site is not intended as a replacement for professional consolation with qualified practitioners. In no way imaginable should the information found on EasyHCG.com be substituted for the services of a physician, a health provider, or any trained health professional. Information contained in this site is for informational use only. Our policy does not allow medical advice of any kind, these concerns should be addressed and discussed with your physician, health caretaker, or registered dietician.

In no event shall EasyHCG.com or any of it's officers, employees, agents or representatives be liable for special, incidental or consequential damages, whether purchaser's claim in contract, negligence, strict liability or otherwise. In consideration of the sale of product to purchaser, the purchaser agrees to indemnify and hold EasyHCG.com or any of it's officers, employees, agents, or representatives harmless from any and all claims, expenses, losses and liability of any nature whatsoever arising out of purchaser's handling and/or use of HCG products, whether used alone or in combination with any other product. Please consult your doctor to make sure you are in good health before beginning any diet.

EasyHCG.com believes the information provided on the web site to be accurate but is not responsible for typographical or other errors. Changes may be made at any time without prior notice.